Terms and conditions

Payment Schedule
A 25% non-refundable deposit is required upon booking one of our cooking courses.
The balance is payable 120 days before you arrive.

Cancellation Policy: In the event of cancellation, this must be made in writing to Organic Tuscany and any such notice will become effective from the date of receipt.
We reserve the right to charge the following cancellation fees:

• Up to 120 days before the day you arrive at the villa: 50% of the total fee payable
• 119 days or fewer before the day you arrive at the villa: 100% payable

If the balance remains unpaid, Organic Tuscany reserves the right to cancel your booking and retain any monies paid.

Travel insurance: We strongly advise all our guests to take out comprehensive travel insurance to cover any eventuality that might prevent them from traveling.

Currency: Our prices are in Euros. The price of the deposit and the balance will be converted automatically from Euros to the guest’s currency at the time of the booking according to the exchange rate of the day set by the European Central Bank.

Extraordinary Circumstances: Organic Tuscany reserves the right to cancel or modify our cooking weeks at any time. In exceptional circumstances where we are unable to provide the cooking week booked, we will return all monies paid or offer an alternative course.

Liability: While your safety and enjoyment are our utmost priority, Organic Tuscany cannot be held liable for any injuries, illnesses, or thefts that may occur during your stay. Similarly, we are not responsible for any issues arising from third-party services.

Accessibility: We stand for hours while we cook and walk for several miles when we tour. The medieval towns that we visit have steep slopes and you will be walking on cobblestone streets almost daily. Please let us know if you have any physical limitations that may need to be discussed prior to the trip.

Covid 19:  The well-being of all our guests, including the elderly residents of our Tuscan community, is of paramount importance to us.

• Illness during your stay: Should you exhibit any symptoms of illness, we kindly request that you undergo COVID-19 testing. This measure is crucial to protect the health of everyone participating in the program.

• Positive COVID-19 Test: If you test positive for COVID-19, we kindly ask that you stay in your room, where meals will be delivered to you. You may access the shared patio when other guests are not present. We ask to you please wear a mask indoors at all times to protect our staff and fellow guests. If you prefer, we can assist you in finding alternative accommodation nearby, but any associated costs will be solely your responsibility.

Recommendations

• Travel Precautions: We strongly encourage all guests to have up-to-date vaccinations and to wear a mask during their travels to Tuscany (in crowded airports and on planes especially) and to obtain comprehensive travel insurance that includes COVID-19 related coverage.

We appreciate your understanding and cooperation as we prioritize the health and safety of our entire community.

Group Bookings: If you would like to book a week for a group of family and friends and have the week all to yourselves, please read our Terms and Conditions for Group Bookings.